Please note: xplorehealth.eu does not directly sell all the listed products. If you order through our partners, the purchase contract will be concluded between you and the respective partner. In this case, please take note of the applicable payment and shipping conditions. The following conditions apply to all products offered directly through xplorehealth.eu:
Payment and Shipping
Delivery is available within Germany and to the following countries: Austria, France. Shipping within Germany is free of charge. A flat shipping fee of 5€ applies for other EU countries.
Deliveries outside Germany
For the EU, a flat shipping fee of 5€ applies. Shipping costs for other countries can be calculated upon request.
Returns
Returns are possible within 14 days. The cost of return shipping is borne by the buyer.
Delivery times
Unless otherwise stated in the respective offer, delivery within Germany will be made within 3 to 6 days, and international deliveries within 5 to 9 days after the conclusion of the contract (in case of agreed prepayment, after the payment order is received). Please note that deliveries are not made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one combined shipment, unless we have agreed otherwise with you. In this case, the delivery time will be determined by the item with the longest delivery time you have ordered.
Accepted payment methods
– Prepayment via bank transfer
If you have any questions, please find our contact details below.
